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Warehouse Management in 2024

April 23, 2024
5 MIN READ
Warehouse management trends in 2024
Warehouse management
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    With the development of the Logistics industry (14 – 16% annually) and the E-commerce sector (16 – 30% annually), the demand for warehouse services is higher than ever. A prominent example is the trend toward modernizing operations and businesses' optimization of warehouse costs. In this article, join Ricoh in exploring the trends shaping the warehouse management industry in 2024.

     

     (*) According to the Vietnam Logistics Business Association 2023
     (**) According to the Vietnam E-commerce Association 2023

     

    Warehouse Management Trends in 2024

     

    The vigorous development of Artificial Intelligence (AI), with machine learning technology at its core, has led to data-driven analysis and optimized storage space. The warehouse management industry in 2024 is expected to undergo significant changes. Below are Four potential trends in 2024 from the perspective and research of Ricoh.

    Warehouse management trends in 2024 from the perspective and research of Ricoh.
    • Multi-channel warehouse management: Driven by market consumer habits, transitioning from physical stores to e-commerce platforms and online markets post-Covid-19 pandemic.
    • Cloud-based management technology: Meeting the need for quick access and monitoring of warehouse operations anytime, anywhere.
    • Inventory forecasting: Businesses can easily analyze market demand and make systematic decisions based on data, making inventory forecasting a crucial aspect of warehouse management.

    Additionally, as mentioned above, with the explosion of AI and machine learning technology, other trends such as Automated Warehouse Management, Blockchain Technology, and IoT-based Inventory Tracking will also gain attention starting in 2024.

     


    Things to Know About Warehouse Management System

    What is Warehouse Management?

    Warehouse management, also known as inventory management or stock management, encompasses a set of tasks related to organizing, supervising, arranging, and preserving goods in a warehouse. Goods can range from raw materials to products serving the manufacturing process and finished goods.Managing inventory is a crucial task that must be carried out continuously and consistently throughout the storage period of goods in the warehouse. Read the content below to understand the process and the benefits of implementing a warehouse management system better.

    What is a Warehouse Management System?

    According to Wikipedia, a warehouse management system (WMS) is an application software designed to assist businesses in managing their inventory by performing functions to control and track the movement and storage of available resources.The WMS was developed to provide businesses with an overview of real-time warehouse conditions and activities, control warehouse personnel, and support daily planning for administrators. Below is a basic diagram describing the warehouse management process. This process consists of 4 stages: Receiving - Inventory - Picking - Shipping.

    Depending on each business's needs and investment level, barcode technology or RFID is applied to increase accuracy, speed, and operational efficiency in each process. The article will mention and compare these two technologies at the near end of the article.

    Benefits of Implementing a Warehouse Management System

    When choosing to implement or change their warehouse management system, most businesses aim to optimize operational processes and save costs.Indeed, it is pretty easy to recognize the five benefits that a warehouse management system brings to help businesses achieve these two objectives, including:

    • Process Optimization: Rationalize real-time warehouse input and output processes and automate manual processes such as tracking and labeling inventory. Easily arrange, route, and manage inventory according to FIFO, LIFO, or FEFO principles.
    • Cost Reduction: Minimize labor costs by reducing product search time. Maximize warehouse space utilization through optimization and rationalization of storage.
    • Supply Chain Optimization: Improve product visibility and performance in the warehouse to optimize the supply chain and streamline processes. Real-time information retrieval capabilities make decision-making easier, faster, and more accurate.
    • Enhanced Product Visibility: By implementing barcode or RFID solutions, each product is uniquely identified and tracked in real-time, ensuring inventory safety.
    • Improvement in Workforce Management: Easily predict labor usage and set KPIs. Organizing and optimizing personnel, shift scheduling becomes more efficient and easier.

    What constitutes an effective warehouse management system?

    An effective warehouse management system is when all metrics measuring warehouse activities reach optimal levels. So, what are the key performance indicators (KPIs) for warehouse management, and how are they calculated? Corresponding to the 5 stages in the warehouse management process outlined by Ricoh above, the measurement metrics for efficiency can be divided as follows:

    MetricsCalculating Formula
    Processing Time= Effective inventory holding time + Time to input inventory into the system + Time to prepare goods for storage
    Accuracy=(Actual inventory quantity) / (Projected inventory quantity) * 100%
    Order Cycle= (Customer's order received time - Customer's order placement time) / Total number of orders delivered
    MetricsCalculating Formula
    Storage time= Total time to hold received goods
    Dead/spoiled stock= Dead/spoiled stock in the period / Total inventory quantity in the period) x 100
    Stockout rate=(# of stockout items / # of items shipped) x 100
    Inventory shrinkage= End-of-period inventory value - Physical inventory value counted
    Accuracy of available inventory=(# of items counted that match records / # of items counted) x 100
    Fill rate=[(Total items - Total items delivered) / Total items] x 100
    Average Inventory=(Initial inventory value + End-of-period inventory value) / 2
    Inventory loss ratio

    = (Quantity of lost or damaged inventory) / (Total quantity of incoming inventory) * 100%

    = (Quantity of lost or damaged inventory) / (Beginning inventory quantity) * 100%

    Inventory carrying cost= [(service fee + risk cost + capital cost + storage cost) / total inventory value] x 100
    % of space used per square meter in the warehouse= Total square meters used / Total warehouse area (% shelf utilization)

    MetricsCalculating Formula
    Success order rate= [(# of orders delivered on time / # total orders) x (# of orders completed / # total orders) x (# of orders not damaged / # total orders) x (# of orders with correct accompanying documents / # total orders)] x 100
    Transport Lead time= Order processing time + Manufacturing time + Delivery time

    MetricsCalculation
    %Gross profit margin=[(Total revenue - Cost of goods sold) / Total revenue] x 100
    Labor cost per hour=(Annual net income level / # of working weeks in a year / # of working hours per week)
    Lost sales rate=(# of out-of-stock days / 365) x 100
    Customer satisfaction score=(# of positive feedback / # of total feedback) x 100

    Who should establish a Warehouse Management System?

    1. Retail industry aiming to optimize processes: Order processing, Inventory management, Sales; Minimize labor costs
    2. Manufacturing plants aiming to optimize processes for input, management, and output of raw materials, components, finished goods, and sales, and reduce labor costs
    3. Logistics industry: Optimize storage space, Transparent operational processes
    4. E-commerce industry: Optimize storage space, Ensure timely delivery and service quality

    Common Issues

    As mentioned at the beginning of the article, warehouse management is a process that requires smooth operation from all departments. However, in reality, there are many errors and frequent incidents that occur during warehouse operations, including:

    1. Easy mistakes in quantity, product code entry
    2. Time-consuming manual checks
    3. "Full loading" situation affecting the management plan of goods locations
    4. Time wasted searching for product locations
    5. Overloaded employees due to frequent manual inventory checks
    6. Ink and paper waste
    7. Inaccurate inventory control: excessive inventory; Shortage of safety stock; Inability to input and output according to FIFO, ...

    To address these common issues, two common solutions in Vietnam today are Barcode and RFID.

    So what are the differences between manual warehouse management and Barcode and RFID solutions?

    ManualBarcodeRFID
    • Easy to make mistakes
    • Labor intensive
    • Takes much time to operate
    • Difficult/ impossible to store and link data
    • High costs for losses
    • Ineffectiveness in warehouse management and operations
    • Only 1 code can be scanned at a time
    • Only scan within the line of sight
    • Can be printed once, cannot be modified/added
    • Easy to capture, print and re-scan
    • Scanning limit ~ 15m

       

    • Requires much human involvement
    • Multiple codes can be scanned at a time
    • Can scan products in boxes/out of sight
    • Easy to update
    • Unique identification number/ difficult to copy
    • Scanning limit ~ 6-30m
    • Automatically requires little human intervention

    Warehouse Management Levels

    Given the increasing demand for warehouse and business management, as well as the diverse requirements for managing different types of goods, Ricoh understands that customers find it difficult to understand and apply suitable warehouse management solutions based on their resources, finances, and needs. Therefore, Ricoh will work with customers to categorize their needs and provide appropriate management solutions.

    Conclusion

    Warehouse management is a prerequisite factor that directly affects the development of businesses. An effective warehouse management process will help optimize investment resources and reduce operating costs, providing businesses with a foundation to expand their operations while maximizing profits.


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